Shipping

1. Order Processing

All orders are processed within 1–3 business days after payment is confirmed.
Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to track your shipment.

Please note that order processing times may be slightly longer during peak periods or promotional events.


2. Shipping Destinations

We currently ship to the following countries:

  • United States

  • Canada

  • United Kingdom

  • Germany

  • Australia

We are continuously expanding our shipping network and may add more regions in the future.


3. Delivery Timeframes

Our suppliers are located worldwide, and delivery times vary depending on your location and the supplier’s fulfillment center.
Estimated delivery times are as follows:

Region Estimated Delivery Time
United States 5–14 business days
Canada 7–14 business days
United Kingdom 5–12 business days
Germany 7–14 business days
Australia 7–14 business days

Delivery estimates are provided at checkout and may vary slightly depending on customs or carrier delays.


4. Shipping Fees

Shipping costs depend on your order value, active promotions, and destination.
We occasionally offer Free Shipping promotions — these will be clearly displayed on our website or at checkout.


5. Tracking Your Order

Once your order has been dispatched, you will receive an email with tracking details.
Please allow up to 3–5 business days after receiving your shipping confirmation for tracking information to become active.

You can track your order using the link provided in your confirmation email.


6. Customs, Duties & Taxes

International orders may be subject to import duties, taxes, or customs fees once the shipment reaches your destination country.
These charges are determined by local authorities and are the responsibility of the customer.

We are not responsible for delays caused by customs clearance processes.


7. Lost or Delayed Packages

If your order has not arrived within 30 business days of dispatch, please contact our support team at [Your Contact Email].
We will assist in tracking the package and, if necessary, arrange a replacement or refund based on the outcome of the carrier’s investigation.


8. Incorrect Address or Failed Delivery

Please ensure that your shipping address is correct at checkout.
We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
If a package is returned to us due to incorrect address details, the customer may be responsible for reshipping costs.


9. Changes & Updates

We reserve the right to update or modify this Shipping Policy at any time to reflect changes in logistics, carriers, or fulfillment partners.
All updates will be posted on this page with the revised date above.