Shipping
1. Order Processing
All orders are processed within 1–3 business days after payment is confirmed.
Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to track your shipment.
Please note that order processing times may be slightly longer during peak periods or promotional events.
2. Shipping Destinations
We currently ship to the following countries:
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United States
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Canada
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United Kingdom
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Germany
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Australia
We are continuously expanding our shipping network and may add more regions in the future.
3. Delivery Timeframes
Our suppliers are located worldwide, and delivery times vary depending on your location and the supplier’s fulfillment center.
Estimated delivery times are as follows:
| Region | Estimated Delivery Time |
|---|---|
| United States | 5–14 business days |
| Canada | 7–14 business days |
| United Kingdom | 5–12 business days |
| Germany | 7–14 business days |
| Australia | 7–14 business days |
Delivery estimates are provided at checkout and may vary slightly depending on customs or carrier delays.
4. Shipping Fees
Shipping costs depend on your order value, active promotions, and destination.
We occasionally offer Free Shipping promotions — these will be clearly displayed on our website or at checkout.
5. Tracking Your Order
Once your order has been dispatched, you will receive an email with tracking details.
Please allow up to 3–5 business days after receiving your shipping confirmation for tracking information to become active.
You can track your order using the link provided in your confirmation email.
6. Customs, Duties & Taxes
International orders may be subject to import duties, taxes, or customs fees once the shipment reaches your destination country.
These charges are determined by local authorities and are the responsibility of the customer.
We are not responsible for delays caused by customs clearance processes.
7. Lost or Delayed Packages
If your order has not arrived within 30 business days of dispatch, please contact our support team at [Your Contact Email].
We will assist in tracking the package and, if necessary, arrange a replacement or refund based on the outcome of the carrier’s investigation.
8. Incorrect Address or Failed Delivery
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
If a package is returned to us due to incorrect address details, the customer may be responsible for reshipping costs.
9. Changes & Updates
We reserve the right to update or modify this Shipping Policy at any time to reflect changes in logistics, carriers, or fulfillment partners.
All updates will be posted on this page with the revised date above.